TryPoint — AI Virtual Try-On
Last Updated: April 2, 2026
These Terms of Use ("Terms") govern your access to and use of the TryPoint AI Virtual Try-On service ("Service"), operated by TouchPoints Inc., a Delaware corporation with offices at 701 Tillery Street, Unit 12, Austin, TX 78702, United States ("Company," "we," "us," or "our").
By accessing or using the Service — whether as a Shopify merchant ("Merchant") installing our app, or as an end-user ("Shopper") using the virtual try-on feature on a Merchant's store — you agree to be bound by these Terms. If you do not agree, do not use the Service.
These Terms incorporate by reference our Privacy Policy and Cookie Policy.
"Service" means the TryPoint AI Virtual Try-On application, including the Shopify app, APIs, widgets, and all related features.
"Merchant" means a Shopify store owner or operator who installs and uses the TryPoint app.
"Shopper" means an end-user who interacts with the virtual try-on feature on a Merchant's store.
"Try-On Content" means any images generated by the Service, including virtual try-on outputs combining a Shopper's uploaded photo with product imagery.
"User Content" means any photos, images, or other materials uploaded by a Shopper or Merchant to the Service.
You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement. The Service is not directed at children under 16, and we do not knowingly collect data from anyone under 16.
4.1 Merchants. Merchants access TryPoint through their Shopify admin. By installing the app, you authorize us to access your Shopify store data as described in our Privacy Policy, including product catalog information, order history, and customer data necessary to operate the Service.
4.2 Shoppers. Shoppers access the virtual try-on feature through participating Merchants' stores. No account registration is required, though certain features (such as saving try-on results) may require providing an email address.
TryPoint provides AI-powered virtual try-on technology that allows Shoppers to upload a photo and visualize how clothing and fashion items would look on them. The Service uses Google's virtual try-on AI models to generate these visualizations.
The Service includes: virtual try-on image generation from uploaded photos; email capture for Merchants' marketing purposes (with Shopper consent); try-on sharing and download functionality; analytics and reporting for Merchants; optional UGC consent collection; and integration with VideoPoint for shoppable video creation.
6.1 You agree NOT to: upload photos of anyone other than yourself without their explicit consent; upload photos of minors (anyone under 18); upload obscene, offensive, or illegal content; use the Service for any unlawful purpose; attempt to reverse-engineer, decompile, or extract source code from the Service; interfere with or disrupt the Service; use the Service to generate content that infringes third-party intellectual property rights; circumvent usage limits or access controls; scrape, crawl, or use automated means to access the Service without our written permission; or resell or redistribute the Service or its outputs without authorization.
6.2 We reserve the right to suspend or terminate your access for violations of these Terms, without prior notice.
7.1 Ownership of User Content. You retain ownership of any photos you upload to the Service. By uploading a photo, you grant us a limited, non-exclusive, worldwide license to process that photo solely for the purpose of providing the Service (i.e., generating your virtual try-on image).
7.2 Photo Processing and Retention. Uploaded photos are processed through AI models to generate virtual try-on images. We retain uploaded photos and generated Try-On Content only for as long as necessary to deliver the Service, unless you separately consent to longer retention (e.g., UGC consent). Our data retention practices are described in our Privacy Policy.
7.3 UGC Consent. If you opt in to allow a Merchant to reuse your Try-On Content as user-generated content (UGC), you grant the Merchant and the Company a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute that Try-On Content for marketing and promotional purposes. You may withdraw this consent by contacting the Merchant or us directly.
7.4 Try-On Content Ownership. Try-On Content generated by the Service is owned by the Company. We grant Merchants a non-exclusive license to use Try-On Content in connection with their store operations and marketing, subject to these Terms.
The Service uses artificial intelligence to generate virtual try-on images. You acknowledge and agree that: try-on images are AI-generated approximations and may not perfectly reflect how a garment will look or fit in real life; the Service does not guarantee accuracy of fit, color, texture, or appearance; try-on results should not be the sole basis for purchasing decisions regarding sizing, fit, or suitability; and AI models may produce unexpected or imperfect results. We are not liable for purchase decisions made based on try-on images.
9.1 Pricing. The Service is available under the following plans, billed through Shopify: Free (20 try-ons, one-time, all features included); Pay-as-you-go ($0.29 per try-on, unlimited); Basic ($19.99/month for 100 try-ons, $0.19 per additional); Grow ($99.99/month for 1,000 try-ons, $0.10 per additional). All prices are in USD. Recurring charges are billed monthly through your Shopify account.
9.2 Changes to Pricing. We may modify pricing with at least 30 days' notice. Continued use of the Service after a pricing change constitutes acceptance of the new pricing. Pricing changes do not apply retroactively to the current billing cycle.
9.3 Refunds. Fees paid are non-refundable except where required by applicable law. If you believe you have been incorrectly charged, contact us at data@trypoint.ai.
10.1 Our IP. The Service, including its software, algorithms, AI models, design, branding, documentation, and all related intellectual property, is and remains the exclusive property of TouchPoints Inc. and its licensors. Nothing in these Terms grants you any right to our intellectual property except the limited license to use the Service as described herein.
10.2 Feedback. If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use that Feedback for any purpose without obligation to you.
The Service integrates with and relies on third-party services, including: Shopify (for app hosting, billing, and store integration); Google AI (for virtual try-on image generation); and VideoPoint (for optional shoppable video features). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of third-party service providers.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO REPRESENTATIONS ABOUT THE ACCURACY OR RELIABILITY OF AI-GENERATED CONTENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TOUCHPOINTS INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless TouchPoints Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: your use of the Service; your violation of these Terms; your violation of any applicable law or third-party rights; and User Content you upload to the Service.
15.1 Term. These Terms are effective from the date you first access or use the Service and continue until terminated.
15.2 Termination by You. Merchants may terminate by uninstalling the TryPoint app from their Shopify store. Shoppers may stop using the Service at any time.
15.3 Termination by Us. We may suspend or terminate your access at any time, with or without cause, with or without notice. We will endeavor to provide reasonable notice where practicable.
15.4 Effect of Termination. Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy and applicable data retention obligations. Sections 7.3, 10, 12, 13, 14, and 17 survive termination.
We may update these Terms from time to time. We will notify Merchants of material changes via email or in-app notification at least 30 days before they take effect. For Shoppers, updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Service after changes take effect constitutes acceptance.
17.1 Governing Law. These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
17.2 Dispute Resolution. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails within 30 days, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Austin, Texas, United States.
17.3 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
17.4 EU Users. If you are a consumer in the European Union, nothing in this section deprives you of mandatory consumer protections under the laws of your country of residence. You may also bring proceedings before the courts of your country of residence.
Entire Agreement. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company regarding the Service. Severability. If any provision is found unenforceable, the remaining provisions continue in effect. Waiver. Failure to enforce any right is not a waiver of that right. Assignment. You may not assign these Terms. We may assign our rights and obligations without restriction. Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
If you have questions about these Terms, contact us at:
TouchPoints Inc.
701 Tillery Street, Unit 12
Austin, TX 78702, United States
Email: data@trypoint.ai
Website: https://trypoint.ai